From everyday computer fixes and printer issues to networking, Microsoft 365, cloud migrations, security, and custom projects — we can help.
We work with restaurants, gyms, daycares, medical offices, churches, law offices, nonprofits, construction companies, and all kinds of local businesses. If you have 1–50 employees and need someone dependable to help with technology — that's exactly what we do.
No long contracts. No surprise bills.
Ongoing remote support for small businesses that want someone dependable to contact when normal IT problems come up.
Substantial planned projects are scoped and quoted separately.
Get StartedArcane functions as your ongoing IT partner — not just someone you call when something breaks.
Need help with a single issue and don't want a monthly agreement? We've got you.
Planning something bigger?
Arcane also handles fixed-price technology projects — network deployments, Microsoft 365 migrations, cloud migrations, new office setups, infrastructure upgrades, security work, systems engineering, and more. We scope it first and quote a fixed price.
From day-to-day support to infrastructure, cloud, and custom projects.
Answers to what most people ask before reaching out.
We work with small businesses that need dependable IT support, whether that means fixing day-to-day issues, improving their network, setting up Microsoft 365, handling migrations, or helping with larger technology projects.
Yes. One-time remote support starts at $75, and on-site support is available within 25 miles. You do not need a monthly agreement to work with us.
Yes. Many issues can be handled remotely, but we also provide on-site support for hardware, networking, Wi-Fi, printers, workstation setups, and other issues that need someone physically there.
We aim to respond to support requests within 24 hours. Complete IT Support clients receive priority response.
No. You can use Arcane for a one-time issue, a fixed-price project, or ongoing monthly support depending on what you need.
Ongoing support can include troubleshooting, Microsoft 365 support, account and password issues, software problems, basic networking and Wi-Fi support, employee onboarding/offboarding, general IT help, and access to your client portal. Complete IT Support also includes on-site support, priority response, consulting, and routine project work.
Yes. We handle larger technology projects such as network deployments, Microsoft 365 and cloud migrations, office setups, infrastructure upgrades, hardware deployments, security work, websites/domains/SSL, and custom technology projects. Standalone projects are scoped first and quoted at a fixed price.
We review the request, contact you if we need more information, and determine whether it is a normal support issue or a larger project. Once accepted, you'll receive a case and can follow updates through the Arcane client system.
We'll get back to you within a business day.